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Comprehensive Advisory Services: Empowering Your Path to Accreditation:

Our MHPROA Advisory Services are designed to provide peer-run organizations with the essential guidance and resources needed to achieve accreditation. Through a holistic approach that covers every aspect of your organization’s operations, we ensure that you are fully prepared to meet accreditation standards. Our expert advisors work closely with your team, offering targeted training, strategic planning, and continuous support throughout the entire accreditation journey. From initial consultation to final evaluation, our services empower your organization to succeed, ensuring that your structure, environment, belief systems, peer support, education, and advocacy efforts align with industry best practices and accreditation requirements.

STRUCTURE:

1.1 Consumer Operated

  • Board Participation:
    • Review and provide feedback on board structure and composition.
    • Facilitate workshops on effective board governance and roles.
    • Ensure board representation aligns with peer-operated principles.
  • Consumer Staff:
    • Evaluate current staffing policies and practices.
    • Provide training on recruitment, retention, and development of consumer staff.
    • Assess staff alignment with organizational values and goals.
  • Hiring Decisions:
    • Review hiring policies and practices for alignment with accreditation standards.
    • Offer training on inclusive hiring practices that emphasize peer involvement.
  • Budget Control:
    • Analyze budgeting processes and financial controls.
    • Provide training on effective financial management and transparency.
    • Assist in developing budgetary plans that support organizational goals.
  • Volunteer Opportunities:
    • Evaluate the current volunteer program and its integration with organizational goals.
    • Offer strategies to enhance volunteer engagement and satisfaction.

1.2 Participant Responsive

  • Planning Input:
    • Facilitate workshops on including consumer input in planning processes.
    • Review and refine mechanisms for gathering and incorporating participant feedback.
  • Satisfaction/Grievance Response:
    • Assess current satisfaction and grievance response systems.
    • Provide training on effective complaint resolution and feedback loops.

1.3 Linkage to Other Supports

  • Linkage with TMHS (Texas Mental Health Services):
    • Evaluate the effectiveness of current linkages with TMHS.
    • Offer strategies to strengthen partnerships and collaborations with mental health services.
  • Linkage to Other Consumer-Operated Services:
    • Assess the organization’s network with other consumer-operated services.
    • Provide strategies to build and maintain strong connections within the peer community.
  • Linkage with Other Service Agencies:
    • Review existing partnerships with external service agencies.
    • Offer guidance on establishing new partnerships to broaden support networks.
ENVIRONMENT:

2.1 Accessibility

  • Local Proximity:
    • Assess the location of services for accessibility to target populations.
    • Provide recommendations for improving geographic reach.
  • Access:
    • Review physical and digital access points for services.
    • Offer strategies to enhance accessibility for individuals with disabilities.
  • Hours:
    • Evaluate service hours to ensure they meet the needs of participants.
    • Provide guidance on optimizing service availability.
  • Cost:
    • Analyze service costs and their impact on accessibility.
    • Offer strategies for cost management and ensuring affordability.
  • Reasonable Accommodation:
    • Review accommodation practices and policies.
    • Provide training on compliance with accommodation standards.

2.2 Safety

  • Lack of Coerciveness:
    • Assess organizational practices to ensure a non-coercive environment.
    • Offer training on creating a supportive and voluntary participation culture.
  • Program Rules:
    • Review and update program rules to align with peer-operated values.
    • Provide training on implementing and enforcing rules fairly.

2.3 Informal Setting

  • Physical Environment:
    • Evaluate the physical setting for comfort, safety, and accessibility.
    • Provide recommendations for creating a welcoming and inclusive space.
  • Social Environment:
    • Assess the social dynamics within the organization.
    • Offer strategies for fostering a positive and supportive community atmosphere.
  • Sense of Community:
    • Review practices that promote a sense of belonging among participants.
    • Provide guidance on strengthening community ties within the organization.

2.4 Reasonable Accommodation

  • Timeframes:
    • Evaluate the flexibility of service delivery timeframes.
    • Offer strategies to accommodate diverse participant needs.
BELIEF SYSTEMS:

3.1 Peer Principle

  • Training on Peer-Led Services:
    • Facilitate workshops on the peer principle in service delivery.
    • Review and enhance peer-led initiatives within the organization.

3.2 Helper’s Principle

  • Peer Support Training:
    • Provide training on the helper’s principle, focusing on mutual support and empowerment.
    • Offer guidance on implementing this principle in daily operations.

3.3 Empowerment

  • Personal Empowerment:
    • Assess programs promoting personal empowerment.
    • Provide strategies to enhance individual empowerment within the organization.
  • Personal Accountability:
    • Review personal accountability practices.
    • Offer training on fostering a culture of responsibility and self-management.
  • Group Empowerment:
    • Facilitate group empowerment workshops.
    • Provide guidance on building collective strength and resilience.

3.4 Choice

  • Promoting Choice:
    • Evaluate the organization’s commitment to providing choices for participants.
    • Offer strategies to enhance choice in service delivery.

3.5 Recovery

  • Recovery-Oriented Practices:
    • Review recovery practices within the organization.
    • Provide training on implementing recovery-oriented approaches.

3.6 Acceptance and Respect for Diversity

  • Diversity Training:
    • Facilitate workshops on cultural competence and diversity.
    • Assess and enhance the organization’s inclusivity practices.

3.7 Spiritual Growth

  • Supporting Spiritual Growth:
    • Review programs supporting spiritual growth.
    • Provide guidance on integrating spiritual practices that align with organizational values.
PEER SUPPORT:

4.1 Peer Support

  • Formal Peer Support:
    • Assess the effectiveness of formal peer support programs.
    • Provide training on enhancing structured peer support activities.
  • Informal Peer Support:
    • Review informal peer support practices.
    • Offer strategies to strengthen peer connections and mutual support.

4.2 Telling Our Stories

  • Artistic Expression:
    • Facilitate workshops on creative expression as a form of storytelling.
    • Provide guidance on integrating arts into peer support services.

4.3 Consciousness Raising

  • Awareness Workshops:
    • Conduct workshops on raising awareness of social issues impacting participants.
    • Offer strategies for incorporating consciousness-raising activities into programming.

4.4 Crisis Prevention

  • Formal Crisis Prevention:
    • Review formal crisis prevention protocols.
    • Provide training on crisis intervention and de-escalation techniques.
  • Informal Crisis Prevention:
    • Assess informal crisis prevention practices.
    • Offer strategies to enhance peer-led crisis support.

4.5 Peer Mentoring and Teaching

  • Mentorship Programs:
    • Evaluate existing peer mentoring programs.
    • Provide training on effective peer teaching and mentorship practices.
EDUCATION:

5.1 Self-Management/Problem Solving Strategies

  • Structured Problem-Solving Activities:
    • Facilitate training on structured problem-solving strategies.
    • Review and enhance current self-management programs.
  • Receiving and Providing Informal Problem-Solving Support:
    • Assess informal problem-solving support networks.
    • Offer guidance on fostering a culture of mutual aid and problem-solving.

5.2 Education/Skills Training and Practice

  • Skills Practice:
    • Review and improve formal skills training programs.
    • Provide workshops on job readiness and skill-building activities.
  • Job Readiness Activities:
    • Assess job readiness training and its effectiveness.
    • Offer strategies to enhance employment support services.
ADVOCACY:

6.1 Self-Advocacy

  • Formal Self-Advocacy Activities:
    • Review self-advocacy programs and their alignment with participant needs.
    • Provide training on effective self-advocacy skills and strategies.

6.2 Peer Advocacy

  • Outreach and Advocacy:
    • Assess peer advocacy initiatives and their impact.
    • Offer strategies to enhance outreach and advocacy efforts.